Got questions? We've got answers. Check out our FAQ and support guide below.
Frequently asked questions
Many users want to know if this course will certify him/her to drive a forklift, be an electrician, truck driver or whatever else the course is about.
It would be best for you to check with the people who are asking you to take the training. You could print the course description to show them or send them a link to have them look at the course description to review to see if it covers the necessary topics for their specific needs.
These courses are designed to help you meet your employer's training requirements mandated by OSHA. OSHA does not have a process where they approve a training vendor's programs. However, our content partners, who produce the training, utilize safety experts to develop the course materials. They write the courses specifically to comply with OSHA regulation - that is usually their purpose. OSHA lets you, the employer, decide how you want to train. They also allow you to use online and computer-based training to meet their training requirements. However, they place the burden of meeting the requirement on you, rather than the training vendor. Training vendors may not be aware of, or include in the training, site specific hazards and work processes that are unique for your operation, meaning your operation may require additional training outside of these courses.
I enrolled but wanted my employee to take the course and get the certificate.
Contact Compliance Training USA representative at TEL# XXX XXX XXXX. They will set up the names and courses required at no additional cost
I enrolled but I wanted my employee to take the course and get the certificate. How do I change it to their name?
We have to void/refund the transaction and the course should be purchased again by the person who needs to be on the certificate.
I completed the course, where is my certificate?
You can display your certificate to print by going to Account, in the upper right corner.
Select the button for "Certificate" next to the course you want it for.
The course certificate includes the completion date of the course. The certificate does not show an expiration date because every company has different policies on how often a course is required for their workers.
When you purchase a course on-line from compliancetrainingusa.com you have 60 days to access and complete the course.
In general, our courses take less than 30 minutes to complete.
Yes. Video On Demand courses are fully SCORM compliant, meaning any SCORM compliant LMS can launch the course and the course will update your LMS for course completion information. Please contact us for Enterprise solutions if you are interested in this option.
My workers complain about seeing the same material year after year. Are there multiple versions of a course, so I can present the same material in a different way?
Yes. We have several courses covering the same topics and content.
Yes. We have developed a unique method for supporting various languages for a course. Your workers simply select their language from the list of available languages at the beginning of each course.