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  • The 5 Values of GREAT Customer Service

    $19.95 Add to cart
  • Customer Service Supervision – How To Handle Mistakes

    $3.95 Add to cart
  • Customer Service – I’m Happy To Help, But…

    $3.95 Add to cart
  • Customer Service: So Help Me, Supervisor Edition

    $24.95 Add to cart
  • Customer Service: So Help Me, Employee Edition

    $24.95 Add to cart
  • Hazard Communication in the Hospitality Industry

    $19.95 Add to cart
  • Hazard Communication in Cleaning and Maintenance Operations

    $19.95 Add to cart
  • Customer Service: Understanding the Customer’s View

    $19.95 Add to cart
  • Slips Trips and Falls: Hotels

    $19.95 Add to cart
  • It’s Up to You: Stopping Sexual Harassment for Managers

    $24.95 Add to cart
  • It’s Up to You: Stopping Sexual Harassment for Employees

    $24.95 Add to cart
  • Customer Service: Make It Easy!

    $24.95 Add to cart

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